Ryde

We are dedicated to keeping you informed about how Ryde, Inc. and our affiliates handle your information. This Ryde Privacy Policy applies to the information we gather and process from users of our Services, as well as those who engage with us on social media, attend our events, participate in surveys, contests, and promotions, or subscribe to our marketing communications.

 

In this Privacy Policy, "Services" refers to:

 

- Ryde websites linked to this Privacy Policy, including mobile-optimized versions (the “Sites”)

- Ryde mobile applications (each an “App”)

- Ryde vehicles (each a “Vehicle”)

- Features and services accessible through our Sites, Apps, and Vehicles

 

We've created this Privacy Policy to explain the types of information we collect during your use of the Services and related Interactions, how we use your information, when we might disclose it, and your rights and choices regarding the information we collect and process.

 

Ryde provides services to users nationwide and is located at 1500 N. Halsted St., #207, Chicago, IL 60642. We act as the data controller for the personal data collected from all users. This Privacy Policy is structured into the following sections:

 

1. **The Information We Collect**

2. **Use and Processing of Information**

3. **Disclosure of Your Information**

4. **Use of Cookies and Other Online Tracking Technologies**

5. **Online Advertising**

6. **How We Protect Your Information**

7. **Retention of Your Information**

8. **International Users**

9. **Third-Party Links and Services**

10. **Changes to this Privacy Policy**

11. **Your Choices**

12. **Access and Data Subject Rights**

13. **Contact Information**

 

**The Information We Collect**

 

We collect information:

- Directly from users related to our Services and Interactions

- Automatically related to users' use of the Services and Interactions

- From third parties, and may combine information from these sources.

 

**Information You Provide to Us**

 

We collect information directly from users related to various activities, including account management, profile creation, vehicle use, payment submissions, event participation, customer service interactions, and more. This information may include your name, email address, phone number, postal address, payment details, birthdate, driver's license information, and other provided data. We also collect demographic data if voluntarily shared, such as age, gender, language preference, and current location.

 

**Automatically Collected Information**

 

We collect information through automated means as you use our Sites, Apps, or Services. This includes device and online usage data, location information, vehicle usage details, camera and photographic data for ride verification and safety, and analytics derived from service usage.

 

**Information We Collect From Third Party Sources**

 

We may collect user information from third-party platforms and social media sites based on your interaction settings and platform policies. We may also allow certain information sharing and account login through third-party social media platforms.