Ryde

Please review this Agreement carefully as it outlines the legally binding terms and conditions for your use of Ryde Services. By using any of the Ryde Services (as defined herein) provided by Ryde Inc. (“Ryde”), you agree to all terms and conditions contained in this Ryde Rental Agreement, Waiver of Liability, and Release (“Agreement”), on behalf of yourself, Rider’s family, heirs, agents, affiliates, representatives, successors, and assigns.

 

Ryde Services include:

 

1. The Ryde mobile application (the “Ryde App”) and the Ryde website, https://www.rydescootersllc.com (the “Ryde Site”).

2. Ryde Electric Vehicles (“Vehicle” or “Vehicles”).

3. All other related equipment, personnel, services, applications, websites, and information provided or made available by Ryde (collectively, the “Ryde Services”).

 

In addition to the Terms of Service, located at https://www.ryderyde.com/terms-and-conditions, which you expressly agreed to upon signing up for Ryde Services, please carefully read this Agreement in its entirety. THIS AGREEMENT CONTAINS RELEASES, DISCLAIMERS, ASSUMPTION-OF-RISK PROVISIONS, AND A BINDING ARBITRATION AGREEMENT THAT LIMIT YOUR LEGAL RIGHTS AND REMEDIES. FOR MORE DETAILS, PLEASE REFER TO S ECTIONS 9 AND 15 BELOW.

 

Ryde expressly permits the rental of the Vehicle, and the Rider expressly agrees to accept it subject to the terms and conditions set forth herein. Unless otherwise indicated, all monetary values in this Agreement are denominated in U.S. dollars.

 

1. GENERAL RENTAL AND USE OF VEHICLE.

 

1.1 Sole Rider Responsibility.

 

Ryde and the Rider are the exclusive parties to this Agreement. The Rider is the sole renter and assumes full responsibility for compliance with all terms and conditions herein. When activating a Vehicle, the Rider agrees to use it exclusively and not permit others to use the activated Vehicle.

 

1.2 Rider Age Requirement.

 

Rider certifies to be at least 18 years old. Persons under 18 are prohibited from using or accessing Ryde Services.

 

1.3 Competent Vehicle Operation.

 

Rider confirms familiarity with Vehicle operation and certifies physical fitness for riding. By riding a Vehicle, Rider assumes all risks detailed in Section 15 of this Agreement, including responsibility for injuries, medical conditions, and property damage during Ryde Service use. Rider must assess weather and environmental conditions to adjust riding behavior safely.

 

1.4 Vehicle Ownership and Modification.

 

Rider acknowledges that the Vehicle and all attached equipment remain Ryde's exclusive property. Rider must not modify, repair, or deface any part of the Vehicle or use it for commercial purposes without Ryde's written consent.

 

1.5 Vehicle Operating Hours and Availability.

 

Rider understands that Vehicles are not available 24/7. Rentals must comply with maximum time limits, and Vehicle availability is not guaranteed.

 

1.6 City-Limited Use.

 

Rider agrees to use and operate the Vehicle only within designated city limits.

 

1.7 Compliance with Laws and Safety.

 

Rider agrees to adhere to all Vehicle-related laws, including helmet regulations, and to operate the Vehicle safely and courteously toward others.

 

1.8 Prohibited Actions.

 

Rider agrees:

 

- Not to carry items that may compromise safe operation.

- Not to obstruct handlebars with objects.

- Not to use distracting devices while riding.

- Not to operate under the influence.

- Only one rider per Vehicle.

- No animals or pets on board.

- Only use Ryde-provided locks.

- Park the Vehicle legally and securely.

 

1.9 Limited Use Types.

 

Rider agrees not to use the Vehicle for racing, stunt riding, or on prohibited terrain, and not for hire or reward.

 

1.10 Weight and Cargo Restrictions.

 

Rider must not exceed the 300 lbs weight limit of the Vehicle.

 

1.11 No Unauthorized Use.

 

Rider must not tamper with or misuse Ryde Services.

 

1.12 Reporting Incidents.

 

Rider must promptly report accidents, damage, or theft to Ryde and file a police report within 24 hours as required.

 

1.13 Vehicle Condition upon Return.

 

Rider agrees to return the Vehicle in its rented condition, excluding normal wear and tear.

 

1.14 Electric Vehicle

 

This section details the usage and responsibility associated with operating an electric vehicle (EV) through the Ryde service. To ensure safe and proper usage, riders must adhere to certain guidelines and understandings:

 

- The electric charge level of the vehicle will naturally decrease during use, depending on factors such as time, distance, and speed. As this charge diminishes, the vehicle's performance capabilities may also decrease or cease entirely.

  

- The specific charge level of the vehicle at the start of each rental is not guaranteed and may vary.

  

- The rate at which the vehicle loses charge is variable, influenced by factors like road and weather conditions, as well as the rider's weight. This rate may differ between vehicles.

  

- It is the rider's responsibility to verify the charge level before commencing operation, ensuring it's adequate for their intended use.

  

- The range or duration a rider can operate the vehicle before depletion is not assured.

  

- The vehicle may lose power and stop functioning at any point during the rental period, including before its return.

 

1.15 Insurance

 

Ryde advises riders to verify with their automotive insurance provider if coverage extends to accidents or damages involving rental vehicles. It is the rider's responsibility to ascertain the extent of their coverage.

 

2. Payment and Fees

 

This section outlines the payment structure for using the Ryde service:

 

- Riders can access vehicles on a pay-per-ride basis, following the pricing details available on the Ryde App or Website. In the event of conflicting pricing information, the details on the Ryde Website shall prevail.

 

- All fees and charges are subject to applicable taxes and other local government levies, which Ryde will collect through the payment method on file (credit/debit card).

 

- Promo codes for discounts are single-use and redeemable only via the Ryde App. Ryde reserves the right to modify or discontinue discounts at its discretion.

 

- The maximum rental period for a vehicle is 24 hours, and riders must return the vehicle to its original rental location. Charges are capped at $50 per calendar day. Vehicles not returned within 48 hours may incur additional fees and be subject to a police report.

 

- A valid credit or debit card is required for registration. By providing card details, riders authorize Ryde to charge all applicable fees, including taxes.

 

- Additional fees may apply for pick-up services or if a vehicle is abandoned without notice.

 

- A refundable security deposit of $50 is charged upon rental, to be refunded upon the vehicle's return in its original condition.

 

3. Additional Terms of Use

 

This section covers additional terms to ensure safety and responsible usage:

 

- Riders must conduct a basic safety inspection before using a vehicle, checking wheels, brakes, lights, frame condition, battery charge, and any visible issues. If issues are identified, riders should not use the vehicle and must promptly inform Ryde's customer service.

 

- A vehicle may be deemed lost or stolen under various circumstances, and Ryde reserves the right to take appropriate action, including restitution and involving local authorities if necessary.

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PARTICIPANT AGREEMENT, RELEASE AND ASSUMPTION OF RISK

In consideration of the services of Ryde Scooters LLC, their agents, owners, officers, volunteers, employees, and all other persons or entities
acting in any capacity on their behalf (hereinafter collectively referred to as "RS"), I hereby agree to release, indemnify, and discharge RS,
on behalf of myself, my spouse, my children, my parents, my heirs, assigns, personal representative and estate as follows:
1. I acknowledge that my participation in Scooter Activities entails known and unanticipated risks that could result in physical or
emotional injury, paralysis, death, or damage to myself, to property, or to third parties. I understand that such risks simply cannot be
eliminated without jeopardizing the essential qualities of the activity.
The risks include, among other things: slipping and falling; accidents involving vehicles, other mopeds or scooters; collision with fixed
or movable objects; injuries or accidents involving contact other vehicles; falls from the vehicle; accidents can occur getting on or off;
passengers can be jolted, jarred, bounced around; major injuries are a risk as are sprains, strains, scratches, bruises, abrasions, cuts,
lacerations, broken bones, fractures, musculoskeletal injuries including head, neck, and back injuries; injuries to internal organs; loss of
fingers or other appendages; further, passengers can be thrown off the vehicles which can result in any of the above events occurring;
collisions, and flipping over; the machine itself may fail; the negligence of other participants, spectators, or persons who may be present;
damage to equipment or personal injury; exposure to the elements of the outdoors and natural surroundings which could cause
hypothermia, hyperthermia (heat related illnesses), heat exhaustion, sunburn, dehydration; condition of roads, terrain, or highways and
accidents connected with their use; accidents or illness can occur in remote places without medical facilities and emergency treatment or
other services rendered; transmissible pathogen or disease; improper lifting or carrying; my own physical condition, and the physical
exertion associated with this activity.
2. I expressly agree and promise to accept and assume all of the risks existing in this activity. My participation in this activity is purely
voluntary, and I elect to participate in spite of the risks. I agree to wear a properly fitted and secured DOT or SNELL certified helmet
while participating in this activity.
3. I hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless RS from any and all claims, demands, or
causes of action, which are in any way connected with my participation in this activity or my use of RS’s equipment or facilities,
including any such claims which allege negligent acts or omissions of RS.
4. Should RS or anyone acting on their behalf, be required to incur attorney's fees and costs to enforce this agreement, I agree to indemnify
and hold them harmless for all such fees and costs.
5. I certify that I have adequate insurance to cover any injury or damage I may cause or suffer while participating, or else I agree to bear
the costs of such injury or damage myself. I further certify that I am willing to assume the risk of any medical or physical conditionI
may have.
6. In the event that I file a lawsuit against RS, I agree to do so solely in the state of Oregon, and I further agree that the substantive law of
that state shall apply in that action without regard to the conflict of law rules of that state. I agree that if any portion of this agreement is found to be void or unenforceable, the remaining document shall remain in full force and effect.

 

By continuing, I acknowledge that if anyone is hurt or property is damaged during my participation in this activity, I
may be found by a court of law to have waived my right to maintain a lawsuit against RS on the basis of any claim from which I
have released them herein. I also agree that this document is valid for subsequent visits and participation at RS.I have had sufficient opportunity to read this entire document. I have read and understood it, and I agree to be bound by its terms.